#5 – Turning Clients Into Loyal Fans

Show Notes

Disney know how to turn customers and guests into loyal fans. How can we learn to do the same in our businesses? This week, Matt Olson is our co-host as we unpack some of how Disney work their magic.

In Todays Show:

Disney’s theming, branding and voice.

Their continued evolution in business. Always willing to change with the times.

Their focus on the little things. Every detail and process considered.

Happy employees that will take care of guests.

Plussing experiences that become memorable.

Asking for feedback and acting on it.

Episode Sponsor:

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1 Comment

  1. Matt Olson on 28th October 2017 at 12:02 am

    You NEED to check these guys out!

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