#2 – Plussing Customer Experiences – Matt Olson

Show Notes

Matt Olson, a dreamer since birth long wanted to be a Disney animator, inspired by archive footage on a VCR he watched as a child. Join us as we go on his journey learning fine art and design, and eventually discovering a passion for business and a desire to work for himself.

Over time, he had eventually realised, that he had his own dreams and passions that he wanted to follow. So just like Walt did, and inspired by Walt’s determination and drive, Matt has continued on to make his own dreams come true.

In Todays Show:

We learn Matt’s story.

Cover some of Walt’s history.

Discuss the Art of Disney and their immersiveness.

Unpack what plussing an experience looks like in both Disney, and in Matt’s business.

Analyse some of Walt’s hiring techniques and management style.

Favourite Quote:

“Disneyland will never be completed. It will continue to grow as long as there is imagination left in the world. It is something that will never be finished. Something that I can keep developing and adding to”

Walt Disney

Connect With Matt:

Website: https://neverlandtrading.com/

15% off coupon: WALT15
(Offer till end of October 2017)

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